IMPORTANT! WAITING LIST RULES
If you want to be on our Waiting List for a puppy, you must have an active e-mail address or phone number.
You will have 3 days from the time that new puppy pictures are posted on our web site to send in a PUPPY PURCHASE APPLICATION thru my main web site.
www.TexasTeacups.com / www.TeacupAndToyPetsBoutique.com
Once your name has been added to the waiting list it will be your responsibility to check the web site every three days. If you are ready to move forward and purchase a new puppy right away you will need to notify us, by sending in a PUPPY PURCHASE APPLICATION on the puppy you want to purchase.
If you see a puppy in the breed and size you want, go ahead and fill out an application for the puppy you want to purchase.
If it does not turn out to be what you wanted, we can always release the hold.
As long as you are checking the Photo Page where we post new pictures every 3 days you should not miss your chance to get a puppy.
Due to all the people I have on the waiting list, I send out updates as fast as I can. If you would like to be notified immediately, please sign up on our e-mailing list.
WE WILL ADD YOU TO THE WAITING LIST ONCE YOUR DEPOSIT HAS BEEN RECEIVED. YOU WILL BE ADDED TO THE WAITING LIST BY THE DAY YOUR DEPOSIT PAYMENT CAME IN. IF YOU ARE SENDING IT IN THE MAIL, WE WILL GO BY THE POST MARK DATE ON THE ENVELOPE REGARDLESS OF HOW LONG IT TOOK TO REACH US. BE SURE THAT WE HAVE THE CORRECT DEPOSIT AMOUNT ON FILE FOR YOU ON OUR WEB SITE.
Please fill out a Puppy Purchase application for the pet you want to purchase on our web site, even if I am not at your name on the list. A lot of people pass because it was not the color or size that they wanted or as we get closer to a shipping date they change their mind about a Puppy that was on hold for them.
That is when I will turn to the next PUPPY PURCHASE APPLICATION that came in for that puppy starting with anyone that was on the waiting list.
If no one on the waiting list wanted the pet in question then I, will make it available to the people that were not on the waiting list and sent in a Puppy Purchase Application.
I have seen a lot of people that just got on the list get a Puppy because they were the only ones that sent in a Puppy Purchase application.
I don't know unless you call or e-mail me that you want puppies that are posted. I just want my waiting list customers to know that you always have first choice.
If no Puppy Purchase Applications come in from my waiting list customers within 3 days, puppies will be sold to anyone that sent in a Puppy Purchase Application for the Puppies that are available, giving non waiting list customers a chance to get a Puppy without being on the waiting list.
Keep in mind I have between 60 and 80 people on the waiting list in 8 to 10 different breed and size categories.
That is why I always ask for a reminder of who you are and what waiting list you are on as well as the personal account number we have given you when you have a question for me.
I can go right to the category you are filed in to get you your answer. If you send me an e-mail with no name on it, it may take me awhile to figure out who you are and what waiting list you are on. This is another reason I ask for you to please send your e-mails to PuppyWaitingList e-mail address that I have given you so that it does not get mixed in with incoming e-mail inquiries.
If you have sent in 2 deposits for the waiting list you will get updates for each size and breed category we have you filed under.
I MAKE CORRECTIONS ON SUNDAY, this is my paperwork day. If you have sent in 2 deposits for the waiting list you can apply both deposits to one puppy if one becomes available in the size you are on the list for. If you change your Breed or Size choice on the waiting list we will add your name to the back of the waiting list that you asked to be changed to.
You can change your sex as long as you don't wait until puppies are available. You need to do it now. The person behind you may be anxiously awaiting a male and it would not be fair to the person behind you, if we have your sex listed as female and you decide that you want the cute little male that was posted. We would let them have the puppy in question if you did not list that you wanted that sex.
So, if you are not 100% sure of the sex you want ask me to change it to OPEN to any sex. DON'T WAIT UNTIL PUPPIES ARE AVAILABLE TO ASK FOR A CHANGE OR TELL ME THAT WE FORGOT TO PUT YOU ON BOTH LISTS. EVERYONE KNOWS WHERE THEY ARE AND IT IS NOT FAIR TO PLACE SOMEONE AHEAD OF THEM.
Example: If you were on the Teacup waiting list and decided you wanted a Tiny Teacup instead you would be placed at the end of the Tiny Teacup waiting list. So please be sure this is what you want to do before making a change. The minimum amount of deposit required is $100.00 to be added to our waiting list. However, you can pay more at any time that you choose and it will be considered a part of your deposit. Please keep in mind that the deposit is non refundable and this includes any additional payments you send in to add to your waiting list deposit. If you paid for a puppy and we were not able to ship it to you because you changed your mind (a cancellation fee could apply), puppy would not pass the health check to get a health certificate or any other reason, you can use your full payment as a waiting list deposit. However, you must fill out a Priority Waiting List application before we can transfer your payment into a deposit. This waiting list deposit is non refundable and can only be used towards the purchase of a puppy.
We will add your name to the waiting list for the breed and size you want. If you were already a waiting list customer, we will add you back to the waiting list in the order in which you were on it. However, you can request a refund, if we tell you that the puppy cannot be sold to you because of health reasons. A refund can be requested if your puppy has not been shipped or picked up in person. Please note the deposit, vet services needed for shipping a pet to a location outside of the USA and holding fees will not be refunded. Your request for refund must be made by certified mail. It may take up to 30 days for us to review your request for a refund before a refund is issued to you.
If you were on the waiting list for a Teacup Puppy and you have decided to purchase a Tiny Teacup Puppy you will be asked to pay the current Puppy Price. We will not sell the puppy to you at the price that it was when you got on the waiting list because you were not on the waiting list for that size. Therefore you will not be locked in at that rate. The only rate you are locked in at is the Teacup Puppy rate, because that is the waiting list you asked to be on. If you are getting a puppy replacement and choose a puppy that is a different size, you will be charged the current puppy price for that size puppy.
Puppies will be sold to people that are not on the waiting list if I do not hear back from my waiting list customers.
This is what I am trying to explain:
Person Number #1 ( They did not send in a Puppy Purchase Application for available puppies. So I will assume they did not want one. )
Person Number # 2 ( They did not send in a Puppy Purchase Application for available puppies.
So I will assume they did not want one. )
Person Number # 3 ( They did not send in a Puppy Purchase Application for available puppies and I will assume they did not want it. )
Person Number # 5 ( They did send in a Puppy purchase application for a available puppy. )
Person Number # 6 ( They did not send in a Puppy Purchase Application for available puppies.
So I will assume they did not want it. )
Person Number # 7 ( They did send in a Puppy purchase application for a available puppy. And if person Number #5 decides to pass they get the puppy in question, or they get they get the other puppy if two where posted in the size and breed that they wanted.)
WHO GETS THE AVAILABLE PUPPIES?
Number #2 will get first choice. Number # 7 will get second choice.
Number #1 # 2, # 3 and # 6 will not get a puppy because they did not send in a Puppy purchase application.
People as far as # 20 on the list are getting puppies because they are the only ones sending in Puppy Purchase Application. I will let you know that a Puppy is available in the size you wanted. But it is up to you to let me know you want one it.
If a non waiting list customer sent one in: They will get the puppy if no other applications came in within 3 days of the time that new pictures where posted.
Or if person #5 and #6 do not send in their payment or decide to pass,
they get the puppy. Again if you want one of the available puppies please let me know, by filling out a Puppy Purchase Application for the one you want.
Since you are on the waiting list you don't have to fill out all of it if you are in a hurry. However it does help if you have the extra time. Mostly your # NAME # with a # symbol before and after it to remind me you are on the waiting list.
Reminder: The words # PUPPY PURCHASE APPLICATION for: # 999 in your subject box in all upper case will work the same as a completed form.
Put a # sign by your name only if you are on the waiting list, and these words will stand out in my e-mail box. All I need is your name and what puppy you are interested in (Please include the number.) and your state so I will know if you need shipping.
If you forgot what I told you about the # symbol then fill out another one, when I see the new one come thru I will throw away the old one. I need to know right away what puppy you want I don't want to hold them up if you are not interested in one of them. Once we have made a decision on who will get the puppy I will send you a e-mail that says " We Have A Puppy On Hold For You!". A sample of that letter in is this MSN section. It may help to read it so that you are prepared for the next step. We have a lot of puppies coming up and once the busy season hits ( Christmas, Valentines, Mother's and Father's Day and Easter ) I will be swamped with e-mails. If you are only asking questions and didn't fill out a Puppy Purchase Application the puppy might get sold. It is better to send in a Puppy Purchase Application for a Puppy you are really interested in then ask questions later once we have placed it on hold for you. We can always release the hold if it turns out not to be the puppy for you. All I ask is that you please e-mail me if you have changed your mind. Someone else may be eagerly wanting to purchase that same puppy that we have on hold for you.
REQUEST FOR REMOVAL OF PUPPY WAITING LIST
If you no longer want to be on our waiting list type the words: Take Me Out off of the waiting list in your subject box along with the size and breed you were on the waiting list for.
The only way we will remove your name is if we get an e-mail from you saying that you want to be removed or if you did get a puppy in the size and breed you were on the waiting list for.
Reading this may help.
If we have a Tiny Toy Malte Poo for sale I look at the applications that come in from people that are on the Tiny Toy Waiting list. I give them first choice of available puppies. If they pass or no one sends in a Puppy Purchase Application for that puppy then I will look at all the other Puppy Purchase Applications that came in for the puppy in question. If you where on another waiting list, meaning a different breed or size you can still send in a Puppy Purchase Application for any puppy that you want. However your application will be treated like a non-waiting list customer because you have no application on file to be on that list. Looking at the DATE of the first incoming Puppy Purchase Application that came in I will make the puppy available to that person according to the date. Then move on to the next one that came in for the puppy in question. If they decide to pass we do have a lot of people that send in a Waiting List Application along with their deposit check In a couple of times then we never hear from them again. The only way that we will remove you from the waiting list is if you request to be removed or we sell you a puppy in the size you where on the waiting list for. I will make this note by the people that I do not ever hear from or I do not hear from very often. Inactive waiting list customer they normally pass on available puppies. So if your name is pretty far down the list. You may want to look back at the waiting list to see if the people ahead of you normally pass on puppies made available to them.
I had someone on my waiting list for a long time that wanted a snow white tiny teacup long coat female. She was not interested in other puppies that I offered her. I have a lot of customers that are determined to get a certain color in the sex and size that they want and do not care if they stay on the waiting list for over a year or two. Most of them are also one other breeders waiting list patiently waiting for the perfect little companion.
You can be on the waiting list for one year without a price increase. Effective July 1,2003; If we have a price increase and puppies where available in the size and sex that you wanted during the first year you where on the waiting list then you will no longer be locked in at the rate that was available when you first got on the waiting list. If puppies where not available in the breed, sex and size that you wanted during the first year that you where on the waiting list then you will be able to stay on the waiting list at the price rate that was noted when you first got on the waiting list until a puppy becomes available in the breed, sex and size that you are on the waiting list for. Because color is to hard to predict, you will not be able to stay on the waiting list at the same price because puppies where not available in the color that you wanted. You can stay on our waiting list as long as you want however you will not always be locked in at the price that was on our web site when you sent in your waiting list application.
If you no longer want to be on the waiting list you can send us a e-mail or letter in the mail. We need to have something that we can save from you that lets us know that you no longer want to be on the waiting list. This must include your name, the breed, and size puppy you're on the list for. A phone call is not the same, because many times people forget what they told us. We need to have something from your home or e-mail address.
Once you have asked to be removed from the Waiting List, you will need to pay another Deposit to be added back on the Waiting List if you change your mind about purchasing a puppy from us. Their is just to much time involved in adding and removing people from the list and we are starting to have a lot of customers, that will decide to purchase a puppy from another breeder. Once they realize it got bigger than what they expected it to be, or it had health problems they want to be re-added to our waiting list. I have added and deleted people as many as 6 times, because they are having hard time deciding on what they want. If we removed you from the waiting list and you see a Puppy that you want to purchase you can still purchase a Puppy from us. All you need to do is send in a Puppy Purchase Application for the one you want. You do not have to be on the waiting list to purchase a Puppy from us, being on the waiting list, means you will get first choice of upcoming puppies.
Waiting List Rules Effective Jan 1, 2008